Thursday, October 1, 2009

Question of the Day #330

I'm hold with the IRS. Sounds like a drag, but surprisingly, every time I call them (and unfortunately, that's a lot) they're friendly, they give clear instructions and they solve whatever problems I have.

That's funny because the first time I had to deal with them, I seriously dreaded it. Kinda like the last time I went to the DMV. I cleared a whole afternoon in fear I'd be stuck there, but since I'd made an appointment, I was in and out in half an hour.

What organization have you dreaded dealing with and ended up happily surprised?

xoxo,
Suzanne

7 comments:

  1. None stick out in my mind at this time but I will say that I have found that most people will treat you with respect if you treat them with respect first. I have found a few exceptions though but they weren't positive so I won't mention them. :)

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  2. Social Security. Actually the person I dealt with was lovely, but it took forever to clear up a problem. Any time I have worked with the IRS they were very helpful. But, boy, that first letter you get from them is Scary!!!

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  3. How funny that you should ask this question today. I've been feeling suffocated by all the crap in my house and on Monday I finally found the energy to start to tackle it. Ironically I was home sick and all I wanted to do was sit on the couch and watch TV. I felt like the crap was staring at me and I couldn't relax. Both kids were gone so I manged to get a good start. Now I've got some momentum and I'm feeling pretty good about the whole project.

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  4. The back line to the IRS in Fresno is 559-452-3201. It might help speed up the process...Good luck.

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  5. I second the DMV vote. I have been pleasantly surprised with them each and every time. But then again I go mid-month to avoid the month-end rush.

    The SS office was fine, easy, organized, and timely but what a scary bunch.

    What I was MOST impressed with was the passport renewal process. Especially since now Americans traveling via air or ship need a passport to go to Canada and Mexico, and as a result there was a surge in applications... yet my renewal (all done thru the mail which was a bit of a concern for me) went off without a hitch, was completed even quicker than I had expected, all documents were returned to me as I had sent them in, etc. I was shocked. Thanks passport control! :-)

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  6. You said organization and I read it as organizational task, haha. You can see where my mind is.

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  7. Customer service at American Express. Last time I called, I was all prepared to fight, but then they totally helped me out and everything was happy.

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