I'm hold with the IRS. Sounds like a drag, but surprisingly, every time I call them (and unfortunately, that's a lot) they're friendly, they give clear instructions and they solve whatever problems I have.
That's funny because the first time I had to deal with them, I seriously dreaded it. Kinda like the last time I went to the DMV. I cleared a whole afternoon in fear I'd be stuck there, but since I'd made an appointment, I was in and out in half an hour.
What organization have you dreaded dealing with and ended up happily surprised?
3 years ago